Fewer rejections.
Faster payouts.
Audit-ready every day.
ClaimTrue gives small clinics, diagnostic centres and growing hospitals a complete claim management layer — pre-submission audits, compliance verification, real-time tracking and free empanelment support.
The Operational Reality
Roughly 20 to 30% of all Indian hospital claims are deducted, delayed or denied. For a mid-sized hospital, that can translate to lakhs locked in TPA dispute cycles each month.
Standardisation
Documentation standardisation across all departments.
Verification
Rigorous compliance verification for every insurer.
Audit
Mandatory pre-submission audit before filing.
What We Deliver
End-to-End Hospital Claim Infrastructure
Pre-submission audit on every claim
Each patient file is reviewed against the specific insurer's documentation rules before leaving the hospital. Errors are caught at source, reducing post-submission query cycles.
Compliance templates aligned to each insurer
Pre-built, insurer-aligned checklists and templates. Standardised across departments — no more uncertainty about which form which insurer requires.
Centralised file management
Audit-ready, fully searchable repository for every patient claim file, with real-time status tracking for the entire team.
Online patient portal (Enterprise)
Patients upload documents directly — freeing your front desk from acting as a courier.
Free empanelment support
End-to-end application support, documentation preparation and direct insurer liaison. You pay ₹9,999 per insurer only on approval.
Measured Outcomes
Proven results across our partner network
| Metric | Typical Improvement |
|---|---|
| Claim rejection rate | 60% lower |
| Claim processing time | 40% faster |
| Reimbursement realisation | 12 – 22% higher |
| Admin staff hours on claim chasing | 50 – 70% lower |
| Time to add a new insurer panel | 25 – 40% shorter |
Empanelment Support
(Enterprise Exclusive)
Empanelment unlocks cashless treatment for insured patients — directly increasing footfall and revenue. ClaimTrue handles the full process end to end.
Pay Only for Success
Risk-free insurer onboarding
You pay only when (and if) approval is confirmed. Pure results-driven liaison.
Implementation Roadmap
Your journey to zero-error claims
Setup & accounts
Platform setup, HMS integration where applicable, and staff account creation.
Training & workflow
Staff training sessions, workflow customisation, and sample claim runs.
Live Processing
Full live processing with dedicated first-month support and reviews.
Request a Demo
"Bring your last 5 rejected claims. We will show you where they went wrong."